O2 finds loophole in new Ofcom rules to allow price increases mid-contract

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Today was the day where Ofcom has released new rules to protect the UK consumer against mid-contract price increases. However it seems O2 has quickly changed their Terms and Conditions to protect themselves against the new ruling. It appears that as of today, any customer who signs with O2 must explicitly agree that their tariff will increase every year in line with inflation, starting with a 2.7% increase on March 1st.

Previously in the terms and conditions it stated that their tariff might increase every year due to inflation, however O2 has used the new ruling to make it a definite, contractual agreement instead, with no opt-out. It remains to be seen if other firms will follow suit, or use this against O2 to gain more customers.

 

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